Terms of Service
Effective Date: July 1, 2025
Website: www.dragonharmony.com
Phone: (+852) 5498-4849
Email: dhworld@dragonharmony.com
WeChat: gragonharmonyworld
Address: ROOM 2209, 22/F, 655 NATHAN ROAD, Mong Kok, Hong Kong
1. Acceptance of Terms
By accessing or using www.dragonharmony.com, you agree to be bound by these Terms of Service (“Terms”). If you do not agree, you must not use our website or services.
2. Eligibility
- You must be at least 18 years old (or the legal age in your jurisdiction) to use our services.
- By placing an order, you represent that you have the legal capacity to enter into a binding contract.
3. Account Registration
- To make purchases, you may create an account. You are responsible for maintaining the confidentiality of your account credentials.
- DragonHarmony is not responsible for unauthorized use of your account caused by your failure to safeguard login details.
4. Orders and Payments
- All orders are subject to acceptance and product availability.
- Prices are listed in U.S. Dollars (USD) unless otherwise stated. Local currency options may be available at checkout.
- We accept major credit cards, PayPal, and other payment methods displayed at checkout.
- By providing payment information, you represent and warrant that you are authorized to use the payment method.
5. Shipping & Delivery
- Orders are processed within the handling time stated at checkout.
- Delivery timeframes vary by destination; estimated shipping times will be displayed at checkout.
- Free shipping is available for orders over USD $50; a flat fee of USD $5 applies for orders under $50.
- Customers are responsible for providing accurate delivery information. DragonHarmony is not liable for delays or losses caused by incorrect addresses or customs clearance.
6. Returns & Refunds
- We accept returns and exchanges in accordance with our Returns and Exchanges Policy.
- Items must be returned in original condition and packaging within the timeframe specified in that policy.
- Refunds will be processed through the original payment method.
7. Intellectual Property
- All content on this website, including text, graphics, logos, product images, and software, is the property of DragonHarmony or its licensors.
- You may not copy, reproduce, distribute, or exploit any part of our website without prior written permission.
8. User Conduct
You agree not to:
- Use our website for unlawful purposes.
- Attempt to gain unauthorized access to our systems.
- Post or transmit harmful, misleading, or offensive content.
- Engage in fraudulent activity related to orders or payments.
9. Limitation of Liability
- To the maximum extent permitted by law, DragonHarmony shall not be liable for any indirect, incidental, or consequential damages arising from your use of our website or services.
- Our total liability for any claim related to your purchase will not exceed the amount you paid for the product in question.
10. Disclaimer
- Products are sold “as is” and “as available.”
- We make reasonable efforts to ensure accuracy of product descriptions, but we do not guarantee that all information is error-free.
- Availability, prices, and offers are subject to change without notice.
11. International Customers
- Orders shipped outside Hong Kong may be subject to customs duties, taxes, or import restrictions.
- Customers are responsible for complying with local laws and covering any additional fees.
12. Governing Law
These Terms shall be governed by and construed in accordance with the laws of Hong Kong SAR, without regard to conflict of law principles. For EU/US customers, consumer protection rights under applicable law remain unaffected.
13. Changes to Terms
We may update these Terms from time to time. Any changes will be posted on this page with the revised “Effective Date.” Continued use of our services constitutes acceptance of updated Terms.
14. Contact Us
For questions about these Terms, please contact us:
- Email: dhworld@dragonharmony.com
- Phone: (+852) 5498-4849
- WeChat: gragonharmonyworld
- Address: ROOM 2209, 22/F, 655 NATHAN ROAD, Mong Kok, Hong Kong